3C Compétence Cuisine Collective (3C) specializes in the sale, installation and maintenance of professional kitchen equipment. In 2006, company leaders recognized the need to improve the flow and security of processes occurring within the Customer Maintenance department specifically. In 2010, “We invested in our first rugged tablets, which were essential considering technicians’ constraining work environment, as well as a more specific CMMS application. The move from pen and paper to a tablet and stylus was very natural.”
If you are in an industry where the hazards exceed the level of durability of your tablet, then in the long term, you will end up paying more. In these cases, a rugged computer is the better choice because it is designed specifically to withstand harsh challenging conditions. These are ultra-mobile, tough, and customer-engineered devices, specifically designed for use in mission-critical applications.
Deploying seamlessly-integrated workforce automation solutions across multiple departments within a utility can either be a career-enhancing experience or your greatest career challenge. That’s why picking the right mobility partner is as important as picking the right device. Fortunately, when you work with Xplore you'll have the right formula for both personal and organizational success. Xplore has been partnering with utilities for over 20 years to execute mobility projects that can reach anywhere from hundreds of field service technicians to over 10,000 technicians each time.
Survey Says: Intel® -Powered Rugged Tablets Still the Mobile PC of Choice, Despite Feature Expansions in Other Rugged Form Factors & an Increase in Business-Grade Tablet Competition
Xplore and Intel recently asked hundreds of mobile workers and mobile computer resellers worldwide: “Which Computer is Right for You (or Your Customers)?"
The results clearly show that 10-12” rugged tablets are still the best-suited PC form factor for mobile workers and preferred more by global companies than notebooks or handhelds. However, investments in rugged tablet solutions are no longer motivated solely by the 3-5 year reliability of their internal and external components.
Have you ever felt like Goldilocks? Searching for the perfect mobile computer that is just the "right size" and built to work "just right" for you? Or that satisfies all of your workers' "tastes," supports your numerous workflows, integrates with your legacy business systems, and aligns with your future goals? Join us for a discussion with Intel's Alan Rose and Bob Ashenbrenner, President of Durable Mobility Technologies, LLC.
It’s nearly impossible for your mobile workforce to “get the job done” with piecemeal technologies. That’s why you can’t focus on buying the best products. Rather, you need to create the best (budget-friendly, scalable, future-proof) solution that won’t fail when IoT, Industry 4.0, or other emerging tech redefines your operating environment. And that’s just one reason why you need to work with a mobile “solution provider”.
In this on-demand webinar, Tom Kost, Product Marketing Manager at Xplore Technologies, and Bob Ashenbrenner, President, Durable Mobility Technologies, LLC, will help you navigate the factors that define mobile PC hardware pricing and the actual cost of ownership for the total mobile solution. They'll also help you balance the pros and cons of various mobile PC form factors and feature sets against the price of maintaining device/data protection and performance.
Compromising on usability features will lead to productivity losses. Accepting non-rugged devices’ inherent fragility will lead to fast device failure, possible data loss, and the biggest cost hit - the workflow continuity issues. Inadvertent business interruptions and lost customer service opportunities are the primary reasons service organizations abandon commercial or even consumer devices for rugged tablet PCs.
Considering that service revenue is beginning to eclipse many organizations’ product revenue, it is risky to consider a mobile computing solution designed to last any less than five years minimum. (Many well-designed rugged tablets end up staying in the field for seven or nine years before replacement.) Regardless of the industry, many organizations are already forecasting business performance levels while managing budgets to grow slower than revenue for five years out. Most focus on the types of products they want to produce or sell, the types of services they want to offer, and therefore have a pretty good idea of the types of mobile computing technologies needed to execute in both categories.
Xplore demonstrated through two generations of rugged mobility platforms that it could consistently deliver on every single criteria outlined by the customer. The telecom leader no longer had to pick and choose which features were most important; they now had them all in a single solution, with a single point of accountability, which would be relevant to both C&E technicians and managers for many years.
All the mobile computing platforms they tested were lacking in either processing power, rugged survivability or true mobility – until Xplore Technologies’ XC5 ultra-rugged tablet PC.
“The Xplore XC5 tablet that we originally deployed in 2011 was, environmentally, the strongest machine on the planet.”