Category: Utilities

Dec 13, 2018

Want to Improve Utility Service Reliability? Start by Choosing More Reliable Mobile Computers

by Bob Ashenbrenner

Utilities are among the most data-reliant industries today, with the quality of their services heavily dependent on real-time insight into system demand and asset performance. That is why the utility sector has been one of the most reliant on mobile computing technologies for the last 20+ years. ... Continued

Mar 29, 2018

Mobile Workers Take Note of Tablets’ Handwriting Skills

by admin

​Did you know that cursive has been dropped from the Common Core Curriculum Standards shared by all U.S. states? Yet handwriting is still the fastest way to write in this digital – or should I say mobile computing – age. And, despite being the most efficient way to capture data in long or short form, cursive has been replaced by typing – at least in mandatory school lessons.... Continued

Mar 15, 2018

Wish Your Field Techs Had More “Wrench Time”? Give them Better Mobile Tech Tools

by Bob Ashenbrenner

Did you know that nearly half of the field service technicians claim “paperwork and administrative tasks” are the worst part of their day? But Studies clearly indicate that it’s not enough to digitize some forms if you’re striving for greater technician productivity and workflow efficiency.... Continued

Aug 03, 2017

Mobile is Reaching a Crossover Point: Are You Ahead of, or Behind, the Curve?

by Bob Ashenbrenner

As things advance, whether it is products or techniques, there comes a “crossover point” where the reason to go with the new version is compelling enough to warrant fast adoption. Companies with highly mobile workforces – those in field service and industrial sectors particularly – are experiencing a “digitalization” crossover point related to the use of mobile devices.... Continued

Jul 25, 2017

Mobile PCs Can Put the Brakes on Distracted Driving

by Bob Ashenbrenner

As mobile technology advocates, utility industry leaders, and employers to millions of field workers on the roads every day, we must heed today’s strong call to action to remove mobile device distraction as best as we can. ... Continued

Jul 18, 2017

How Utilities Can Lockdown Mobile Security

by Bob Ashenbrenner

A breach of security will not result in your boss telling you “Nice try. It wasn’t really your fault. Here’s your bonus.” So utility IT professionals are under extreme pressure to identify the best technologies and perfect – and protect – their mobile strategy from day one.... Continued

Jul 14, 2017

Two Years: That’s All It Took for IoT to Take Hold and Rugged Tablets to Gain More Purpose

by John Graff

Just two years ago, the IoT market was still experimental, and it still is today depending on who you ask. But the underlying need to connect people to machines and data is not new. It is important to remember that every digital transformation that has occurred in the last 20 years has been facilitated by one fundamental and mission-critical component: the mobile computer.... Continued

Jul 11, 2017

Planning is Important, Reacting to Reality is Critical

by Bob Ashenbrenner

Today’s technicians deliver their value when they are in the field, and they need to have a truly mobile platform that allows them to simplify both planned and unplanned fieldwork, whether that work is an inspection, repair or maintenance workflow. Be willing to adapt your workflows as many times as it takes, and find devices, software and accessories that will support those workflow adaptations without requiring replacement every single time.... Continued

Jun 29, 2017

Weathering the Storm: How Resilient Are Your Utilities’ Mobile Devices?

by Bob Ashenbrenner

A hallmark of today’s fast-response utility work crews is the use of reliable mobile devices in hand to manage service calls, coordinate preventative actions between plant and field teams, and conduct outage recovery efforts.... Continued

Jun 27, 2017

Wheels, Watson, and the Wide World of Mobility ROI

by Bob Ashenbrenner

Thanks to the mobile technologies now at their disposal, utilities are ideally positioned to improve their bottom line in the lucrative commercial sector.... Continued

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