When Mobile Computer Pricing Isn’t Indicative of Quality – and When It Is

Though not widely acknowledged, the engineering effort put into a single mobile device – and the resulting output – impacts the Total Cost of Ownership (TCO) and the Return on Investment (ROI) for the entire IT investment, not just that one piece of mobile computer hardware.

Xplore rugged tablet cooling design delivers peak performance

For example, performance benchmark scores and thermal cooling components dictate whether or not a tablet can be used in any environment, or whether it is only beneficial in “fair weather” situations. The type of SSD used dictates the level of security, CPU performance and data speed that can be achieved. It also plays into a tablet’s overall resiliency to drops, vibrations and shocks. And, we all know that if a mobile worker’s tablet fails for any reason, your other connected data systems could fail to produce the desired result, and your workers fail to deliver the promised product or service to your customers. All of which add up to lost revenue, lost profits and lots of unnecessary labor and material costs.

That is why Xplore’s rugged tablet engineers spend more time “in the field” than most other mobile computer engineers, who are often stuck in the lab . It is the only way we’re able to truly grasp the intensity of our end users’ daily work environments and identify specialized rugged tablet design requirements for each project and ultimately, keep future solution maintenance costs to a minimum. It is impossible to truly understand the needs of field technicians, shop floor workers or even IT teams from 30,000 feet, or halfway around the world. So, we spend several days (or months) glued by their side, doing what they do, asking questions and, in a sense, field-designing the mobility solutions that will enable them to work smarter, faster and more efficiently. But we’re not just focused on improving worker productivity.

You (or your executives) are probably under immense pressure to improve organizational output without increasing operational expenditures. You are being driven to process digitalization by multiple outside forces – competition, quality control issues, customer demands – and must find a way to maximize the return for every investment, especially mobile technologies. But you have minimal resources available, so cost-cutting measures are a must. That is completely understandable. However, cutting corners on the engineering of your mobility solution to save money means you’re sacrificing quality – and that will lead to a lot of financial losses. Here’s why:

Rugged Tablets deliver a 2:1 TCO Savings ratio

The true costs of mobility are often hidden far beyond the sticker price of a device, software suite or even mounting system. Don’t be fooled by those that tell you TCO is simply the cost of a device plus the cost to replace the number of devices that may break. Certainly, don’t trust those that say you will only save 10-15% by choosing a rugged computer over a non-rugged one. ( Why bother buying rugged if it only produces such a small savings margin, right? ) The formulas they used to calculate costs vs. savings are flawed for many reasons. For starters, TCO isn’t just about statistics. And buying a few “cheaper” iPads with rugged cases, or even lower-quality rugged tablets, will cost you nearly double your budgeted amount when all is said and done. Odds are you will wear out a non-rugged device within a year, which is the average lifespan of mobile devices forced into the field or other industrial environments they were never intended to be used in.

Did you know the average lifespan of a rugged tablet is 3-5 years minimum?

If you really want to cut costs, increase your ROI and overcome the very real technology and business challenges you face today, then you need to check out this site. It will give you the real story behind TCO calculations and offer tips for deciphering the true rugged solutions from the wannabes. 

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