Horizon Utilities Corporation is one of the largest municipally owned electricity distribution companies in Ontario, providing electricity and related utility services to 239,000 residential and commercial customers in Hamilton and St. Catharines, Ontario.
Horizon launched an e-Mobile team to investigate available options. After evaluating several mobility solutions, the e-Mobile team found its answer from Xplore, which provided the rugged mobile technology essential to field work along with the ability to run the mobile workforce software applications seamlessly. Motion F5 by Xplore Tablet PCs included integrated features such as barcode scanner, digital camera, web camera and Wi-Fi capability to streamline data collection and service order completion. In addition, Xplore provided an in-vehicle docking solution for the tablets – making them easy to use both inside and outside the vehicle.
“The greening of our operation and reduction of paper translates into a significant improvement in how we process service orders,” says Peter Lilley of Customer Connections at Horizon Utilities.