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Xplore Support Downloads

Click on the product name to access manuals, drivers, troubleshooting guides, and other downloadable content. If you need further help, please contact support. Help on issues related to downloading software from this site is available from Xplore's technical support line at (866) 296-8541 ext 2. Business Hours are 8:00 a.m. to 5:00 p.m. CST Monday through Friday.

 
+ XC6 Drivers and Downloads
 
   
     


      Note:  If you are prompted  for a username and password, please use the following:     

   

Username: Support
    Password:  Xplore

   
   
+ Windows 7 Drivers
     
       

         
  • Realtek HD Audio Driver v6.0.1.7209: Download

         
  • Intel Bluetooth v17.0.1403.0442: Download

       
     
  • BIOS Setup Utility v2.0.0.5: Download

         
               
  • Camera App xCapture v1.9.26499: Download

         
  • Camera Front v6.2.9200.10246: Download

         
         
  • Realtek SD Card Reader v6.2.9200.29072: Download

         
         
         
         
         
  • Dock LAN AX88772 v3.12.3.2(32) v3.14.3.2(64): Download

         
  • Dock Serial Port Converter + VCP v2.08.30: Download

     
       
  • Dock USB to UART Bridge v6.6.1.0: Download

     
       
  • BioExcess Fingerprint App v7.1.5.1 [WIN7 Only]: Download

         
  • Egistech Fingerprint v3.0.14.0: Download

         
         
         
  • Intel Management Engine v10.0.0.1204: Download

         
  • Intel AHCI-RAID + Rapid Storage App v12.8.0.1016: Download

         
  • Intel LAN v12.11.96.1: Download        

       
     
  • Panel Control Center v4.16: Download

         
  • Realtek Smartcard Reader 6.1.7601.33044: Download

       
     
  • Infineon TPM App v4.3.100.3287: Download

         
  • Intel USB3.0 v3.0.0.33 [WIN7 Only]: Download

       
         
  • Intel VGA v15.33.15.64.3431 [32 Bit]: Download

         
  • Intel VGA v15.33.15.64.3431 [64 Bit]: Download

       
         
  • Sierra Wireless 7305/7355 LTE WAN Package v4063-4104: Download

          
         
   
   
     
+ Windows 8 Drivers
     
       
             
  • Realtek HD Audio Driver v6.0.1.7209: Download

         
  • Intel Bluetooth v17.0.1403.0442: Download

         
         
  • Camera App xCapture v1.9.26499: Download

         
  • Camera Front v6.2.9200.10246: Download

         
         
  • Realtek SD Card Reader v6.2.9200.29072: Download

         
       
         
         
         
  • Dock LAN AX88772 v3.12.3.2(32) v3.14.3.2(64): Download

         
  • Dock Serial Port Converter + VCP v2.08.30: Download

         
  • Dock USB to UART Bridge v6.6.1.0: Download

         
  • Egistech Fingerprint v3.2.11.0: Download

         
         
         
  • Intel Management Engine v10.0.0.1204: Download

         
  • Intel AHCI-RAID + Rapid Storage App v12.8.0.1016: Download

         
         
         
  • Realtek Smartcard Reader 6.1.7601.33044: Download

         
  • Ultra Wide Band v1.0.2.22816: Download

       
     
  • Intel VGA v15.33.15.64.3431 [64 Bit]: Download

         
       
     
  • Sierra Wireless 7305/7355 LTE WAN Package v4063-4104: Download
  •        

       
       

 

     
   
          
       

 

     
   
 
+ RangerX Drivers and Downloads
 
     


      Note:  If you are prompted for a username and password, please use the following:    

   

Username: Support
    Password: Xplore

   
   
         
  •        

    RangerX User's Manual: Download

  •  
   
       
             
  •            

    RangerX Quickstart Guide:Download

             
  •        
       
       
             
  • RangerX Windows USB Debug Driver: Download
  •        
       
       
             
  • RangerX Windows USB Driver Setup Instructions: Download
  •        
       
       
             
  •            

    Android Debug Bridge: Download

             
  •        

         
               
  • Android SDK: Download

  •        
   
       
             
  •            

    RangerX Software Image Update Instructions: Download

               

    Note: Please check in   Settings>About Tablet>CPU/PIC information and you should see OMAP4470  ES1.0 / 0x227.  You should NOT see OMAP4470 ES1.0/0x225.   If you see x225, the PIC Software needs to be upgraded as well (available for download here, instructions for upgrade here)

  •        

           
                 
  • Image for SKU 01-05130 RangerX HDMI-In  Re-flash Software Package: Download
  •            
           
           
                 
  • Image for SKUs 01-05131, 05132 RangerX CAC  Re-flash Software Package: Download

  •            
           
           
                 
  • Image For Europe WIFI 12-13 Channel Enabled for SKUs 01-05131, 05132: Download

  •            
       
                 
                 
  •                

    PIC Software Image Update: Download

  •            
               
       

RangerX Glove Touch Update

       

***Note: Only works with Android 4.2.2 (Jelly Bean) enabled devices. Download the file and follow the instructions to enable glove touch capability on the RangerX.***

       
             
  • RangerX Glove Touch Update (zip): Download
         
       
  • RangerX Glove Touch Update Instructions (pdf): Download
  •        
       
   

RangerX ICS to Jelly Bean Update: SKU 0105130

   

***Note: This update will only work for the RangerX with SKU 0105130 (RangerX with HDMI-In/RJ45/Verizon LTE)***

   
                 
  • RangerX ICS to Jelly Bean Update (zip): Download              
  •  
 
       
  •      RangerX ICS to Jelly Bean Update Instructions (pdf): Download
  •  
           

 

       
               

RangerX ICS to Jelly Bean Update: SKU 0105131

   

***Note: This update will only work for the RangerX with SKU 0105131 (RangerX with CAC/WiFi Only)***

   
                 
  • RangerX ICS to Jelly Bean Update (zip): Download
  •  
 
       
  •      RangerX ICS to Jelly Bean Update Instructions (pdf): Download
  •  
           

 

       
   

RangerX ICS to Jelly Bean Update: SKU 0105132

   

***Note: This update will only work for the RangerX with SKU 0105132 (RangerX with CAC/WiFi/Verizon LTE)***

   
                 
  • RangerX ICS to Jelly Bean Update (zip): Download
  •  
 
       
  •      RangerX ICS to Jelly Bean Update Instructions (pdf): Download
  •  
           

 

       
 
+ iX104C5 Drivers and Downloads
 
   
     
+ Windows 7 Drivers
     
       

         
  • AHCI-RAID Drivers v10.8.0.1003: Download

         
  • Alereon Ultra-Wideband v1.0.2.21898: Download

       
     
  • BIOS Setup Utility Software: Download

         
         
  • Broadcom Bluetooth v6.3.0.6300: Download

         
  • Broadcom Gigabit Ethernet v14.2.0.5: Download

         
  • Dock FTDI Serial Port Converter Driver + VCP v2.04.16: Download

         
         
  • Dock LAN ASIX AX88172 USB2 to Fast Ethernet Adaptor v2.0.0.5: Download

         
  • Dock LAN ASIX AX88772 USB2 to Fast Ethernet Adaptor v3.12.3.2 (32BIT)/3.14.3.2 (64BIT): Download

         
  • Dock Serial Port Setter Utility: Download

         
  • Dock Silicon Laboratories USB to UART Bridge v6.3.0.0: Download

         
     
       
  • Intel Chipset v9.2.0.1015: Download

     
       
  • Intel HD Graphics (32BIT) v15.22.54.64.2622: Download

         
  • Intel HD Graphics (64BIT) v15.22.54.64.2622: Download

         
  • Intel Management Engine v6.0.0.1179: Download

         
  • Intel WLAN 6200 , 6205 (32BIT) + Intel Proset SW v15.1.1: Download

         
  • Intel WLAN 6200 , 6205 (64BIT) + Intel Proset SW v15.1.1: Download

         
         
  • JMicron Card Reader v1.0.55.0: Download        

       
     
  • Panel Control Center v3.21: Download

         
  • RealTek HD Audio v6.0.1.6423: Download

       
     
  • Sierra Wireless WAN MC8795 Package Build v2259 + Wireless Watcher v2258: Download

         
  • Touch Chip Fingerprint + Protector Suite SW v2009.0.3: Download

       
     
  • U-blox GPS  (Sensor) v2.0.0.4 + (VCP) v2.0.0.3 +Visual GPS SW: Download

         
         
  • (Optional) Wireless WAN GOBI 2000 / 3000 Connection Manager (One-Click) v20120522: Download

       
     
  • (Optional) Wireless WAN GOBI 2000 Net Driver v1.0.4.6 + Carrier Firmware Images: Download

         
  • (Optional) Wireless WAN GOBI 3000 Package Driver v1.0.5.3 +  Carrier Firmware Images: Download

         
  • xCapture Camera Software v1.7.0.0: Download

     
   
   
     
+ Windows 8 Drivers
     
       
             
  • AHCI-RAID Drivers v11.6.0.1030 + RAID Storage Utility: Download

         
  • Alereon Ultra-Wideband v1.0.2.21898: Download

         
         
         
  • Dock FTDI Serial Port Converter Driver + VCP v2.04.16: Download

         
         
  • Dock LAN ASIX AX88172 USB2 to Fast Ethernet Adaptor v2.0.0.5: Download

         
  • Dock LAN ASIX AX88772 USB2 to Fast Ethernet Adaptor v3.12.3.2 (32BIT)/3.14.3.2 (64BIT): Download

       
     
  • Dock Serial Port Setter Utility: Download

         
  • Dock Silicon Laboratories USB to UART Bridge v6.6.1: Download

         
         
  • Intel HD Graphics v8.15.10.2858 (32BIT): Download

         
  • Intel HD Graphics v8.15.10.2858 (64BIT): Download

         
  • Intel WLAN 6200 , 6205 (32BIT) + Intel Proset SW v15.1.1: Download

         
  • Intel WLAN 6200 , 6205 (64BIT) + Intel Proset SW v15.1.1: Download

         
         
         
  • JMicron Card Reader v1.00.73.00: Download

         
  • RealTek SmartCard Reader v6.1.7601.33044_20120502 + Reader Check Utility: Download

         
  • Sierra Wireless MC7700 AT&T Driver (b3551) + Connection Manager (Watcher b3560): Download

         
  • Touch Chip Fingerprint + Protector Suite SW v2012 (32BIT): Download

         
  • Touch Chip Fingerprint + Protector Suite SW v2012 (64BIT): Download

       
     
  • u-blox GPS  (Sensor) v2.0.0.5 + (VCP) v2.0.0.4 +Visual GPS SW: Download

         
       
     
  • (Optional) Wireless WAN GOBI 3000 Connection Manager v20130314120900: Download

         
  • (Optional) Wireless WAN GOBI 3000 Package Driver v1.0.5.3 + Carrier Firmware Images: Download

       
     
  • xCapture Camera Software  v1.7.0.0: Download
  •        

       

 

     
   
          
     
+ XP Drivers
     
       

             
  • iX104C5 Windows XP Software Installation Order: Download

               
             
  • AHCI-Raid v8.9.0.1023: Download
  •        
       
       
             
  • Broadband Bluetooth v5.6.0.7900: Download
  •        
       
       
             
  • Broadband Gigabit Ethernet v14.6.0.6: Download
  •        
       
       
             
  • BIOS v1.06: Download
  •        
       
       
             
  • Bios Setup Utility Software: Download
  •        
       
       
             
  • Dock Lan 7500 V2.0.1.1: Download
  •        
       
       
             
  • Dock Lan ASIX AX88172 USB2 to Faster Ethernet Adapter v.2.0.0.5: Download
  •        
       
       
             
  • Dock Lan ASIX AX 88772 USB2 to Fast Ethernet Adapter v3.12.3.2 (32BIT)/ 3.14.3.2(64BIT): Download
  •        
       
       
             
  • Dock Serial Port Setter Utility: Download
  •        
       
       
             
  • Dock FTDI Serial Port Converter Driver + VCP v2.04.16: Download
  •        
       
       
             
  • Dock Sililcon Laboratories USB to UART Bridge v6.6.1.0: Download
  •        
       
       
             
  • Infineon TPM v3.6: Download
  •        
       
       
             
  • Intel Chipset v9.2.0.1015: Download
  •        
       
       
             
  • Intel HD Graphics v6.14.10.5337: Download
  •        
       
       
             
  • Intel Management Engine: Download
  •        
       
       
             
  • Intel WLAN 6200, 6205 64Bit + Intel Proset SW v15.3.1: Download
  •        
       
       
             
  • JMicron 1394 v1.00.18.01: Download
  •        
       
       
             
  • JMicron Card Reader v1.0.55.0: Download
  •        
       
       
             
  • Panel Control Cener: Download
  •        
       
       
             
  • Realtek HD Audio v5.10.0.6662: Download
  •        
       
       
             
  • Touch Chip Fingerprint + Protector Suite SW v2012: Download
  •        
       
       
             
  • u-blox GPS (Sensor) v2.0.0.4 + (VCP) v.2.0.0.3 + Visual GPS SW: Download
  •        
       
       
             
  • Wacom Touch Screen v7.1.0.8: Download
  •        
       
       
             
  • (Optional) Wireless WAN GOBI 2000/3000 Connection Manager (One-Click) v20110825: Download
  •        
       
       
             
  • (Optional) Wireless WAN GOBI 2000 Net Driver v1.01.190+ Carrier Firmware Images: Download
  •        
       
       
             
  • (Optional) Wireless WAN GOBI 3000 Package Driver v1.0.5.3 + Carrier Firmware Images: Download
  •        
       
       
             
  • xCapture Camera Software v.1.5.0.0: Download
  •        
       
       

 

     
   
   
     
+ Manual and Support Downloads
     
       
             
  • iX104C5 XP User Handbook: Download
  •          
  • iX104C5 Win7 User Handbook: Download
  •          
  • iX104C5 Win8 User Handbook: Download
  •        
       
 
       

 

     
   
 
 
+ iX104C4 Drivers and Downloads
 
   
     
+ Drivers and Updates
     
       
             
  • iX104C4 Bundled Window 7 Drivers: Download

 
           
  • iX104C4 Bundled XP Drivers: Download

             
  • iX104C4 Bundled Vista Drivers: Download

             
  • LAN7500 Driver: Download


             
  • xGPS2 Drivers: Download        

             
  • iX104C4 BIOS Update v1.07: Download

             
  • iX104C4 Touch Screen Update for Windows 7: Download
  •        

     
   
   
     
+ Manual and Support Downloads
     
       
             
  • iX104C4 Users Handbook: Download

               
    • iX104C4 Vista/XP Recovery DVD: Download
    •                 

**This file requires a Dual Layer, single sided DVD, when burning ISO file to disk.**


       
             
  • iX104C4 Windows 7 Recovery DVD: Download
  •        
       

 

     
   
 
 
+ iX104C3 Drivers and Downloads
 
   
         
  •        iX104C3 User Handbook: Download        
     
     
  • iX104C3 Bundled XP Drivers: Download
  •    
   
   
         
  •        

    iX104C3 BIOS vA0RA: Download

           

    **(For use only when powering the iX104C3 with our 10 cell battery pack)**

         
  •    
   
     

This patch will resolve charging issues when powering the newer 10 cell batteries on the older iX104C3 tablets.

   
   
   
         
  •        

    Verizon EVDO: Download

         
  •    
   
   
         
  •        

    Sprint EVDO: Download

         
  •    
   
   
         
  •        

    Telus EVDO: Download

         
  •    
   
   
         
  •        

    iX104C3 Windows XP Recovery Disks: Download

                  
  •    

 
 
+ iX104C2 Drivers and Downloads
 
   
         
  •        

    iX104C2 User Handbook:Download

         
  •    
 
       
             
  •            

    iX104C2 Bundled XP Drivers:Download

             
  •        
       
       
             
  •            

    iX104C2 Windows XP Recovery Disks: Download

             
  •        
       
       
             
  •            

    Panel Control Center v1.8.8.6:Download

             
  •        
       
       
             
  •            

    iX104C2 BIOS version R01-A1N:Download

             
  •        

                 
   
         
  •        

    iX104C2 - Dual Mode Toggle Update (modifies Panel Control): Download

           

    **Designed for the iX104C2 Dual Mode only. Not for use with iX104R,RD,T,TD,TV models.**
             

              The software that controls the Dual Mode Autosense function has been enhanced to allow manual control of which touch input device is active; Digitizer or Touch Panel. In addition, panel control center now has a None Function to disable the programmable keys. (Version 1.8.72)

         
  •    
   
   
         
  •        

    iX104C2 Dual Mode Toggle - User Manual Supplement: Download

         
  •    
   
     

**Designed for the iX104C2 Dual Mode only. Not for use with iX104R,RD,T,TD,TV models.**

   
   
   
         
  •        

    iX104C2 1394 Hot Fixes for Windows XP Tablet PC: Download

         
  •    
   
     

Release Title: 1394 Hot Fixes: iX104 and iX104C2 Systems, English
        Release Date: 12/15/2004
        Category: Windows XP or Windows Tablet PC operating systems (SP1)
       
        1394HotFix.zip: Size: 1006 KB Estimated download time: 125 sec Format: Windows Compressed folder (zip file)
       
        Format Description:
        This Windows compressed folder contains a text file and four hot fix executables from Microsoft. The 1394 Hot Fix.txt VARCHAR file describes the four hot fix executables.
       
        Installation Instructions:
        Download the compressed Windows folder 1394HotFix.zip to the tablet. Install the four hot fixes contained in the compressed folder. Some of the hot fixes take a significant amount of time to install and the tablet may appear as though it has locked up so please be patient and wait for the install to complete.
       
        When a 1394 device is connected to an xStand the CD may become inaccessible. Microsoft has developed a set of hot fixes that correct this problem. These fixes are applicable to tablets running Windows XP or Windows Tablet PC. These fixes apply to all iX104 tablets and iX104C2 tablets with OS version 03-50027v1.

   
   
 
+ iX104 Drivers and Downloads
 
   
         
  •        

    iX104 (R,RD,T,TD,TV) User Handbook: Download

         
  •    
   
   
         
  •        

    iX104 (R,RD,T,TD,TV) User Handbook: Download

         
  •    
   
   
         
  •        

    Visual GPS: Download

           

    **For use with the first generation xGPS module only**.
           

         
  •    
   
   
         
  •        

    TQI Control Panel: Download

         
  •    
   
     

**For use with the first generation xGPS module only.**

   
   
   
         
  •        

    Windows 2000 Patch for iX104 (R,RD,T,TD,TV): Download

         
  •    
   
     

This file is for use with iX104 using Factory installed Windows 2000 Pro. Contains software updates and documentation. Contains software updates and documentation to update units shipped prior to Nov 1, 2003 with appropriate X-Stand and X-Dock driver support. (Not for use with the iX104C2)

   
   
   
         
  •        

    XP Patch file for iX104 (R,RD,T,TD,TV): Download

           

    This file is for use with iX104 using Factory installed Windows XP Pro or TPC. Contains software updates and documentation. Contains software updates and documentation to update units shipped prior to Nov 1, 2003 with appropriate X-Stand and X-Dock driver support. (Not for use with the iX104C2)

         
  •    
 
 
+ Technical Bulletins
 
   
         
  •        

    "Setting Internal Microphone as Default Device" (7.26.2011): Download

         
  •    

         
  •        

    "Intel 6200 Wireless LAN Going End-Of-Life (EOL): Download

         
  •    

 
 
+ Warranty and Service
 
   
         
  •        

    Warranty Terms and Conditions: Download

         
  •    

         
  •        

    Xplore xDefend Accidental Damage Protection Program Overview: Download

         
  •    
   
         
  •        

    RangerX Warranty Terms and Conditions: Download

         
  •    

 

 

  • “The iX104… systems have improved the speed and accuracy of inspections and meter sets, enabling our field service representatives to streamline their data collection and reporting procedures.”
                     
                     - David Stair
                     Field Services Manager, Huntsville Utilities
    Cable and Utilities
  • “The iX104C5 demonstrates a commitment to leveraging the latest technology to provide a product that can both build on the successes of the current generation platform as well as… meet the future needs of our customers.”                                        
                                           
    - Lesley Jaffray
    VP Sales, Filbitron
    Channel Partner
     
  • “The crew leaders appreciated the fact that the iX104 is a sealed unit, enabling it to withstand a variety of unfavorable elements including dust, rain, sleet, and mud.”

    - Michael Flaherty
    Field Crew Manager, HydroChem
    Field Services
     
  • “We selected Xplore’s Rugged Tablet PC System based on our needs for a rugged, reliable Tablet PC that provided screens that were actually viewable in varying outdoor lighting conditions and provided ATEX safety certifications.”

     
    - Field Service Supervisor
    Field Services
     
  • “Their ruggedness and outdoor-viewability are among the Xplore tablet’s best aspects… Our field employees are now better informed and the office staff has instant feedback on work performed.”

     
    - Andy Koostra
    Systems Manager, Consolidated Utilities
    Field Services
     
  • “… the officers have the ability to run the license or identification check immediately by themselves with answers coming back in seconds versus minutes.”

     
    - City PD Lieutenant
    Law Enforcement
     
  • “The Xplore Tablet PC is completely hardened and is able to withstand extreme climates and rough handling with no moving parts, such as hinged keyboards found in laptops that can be damaged.”

     
    - Michael J. Kozak
    Rochester Police Dept.
    Law Enforcement
     
  • “Selected because of their rugged, durable construction and ease-of-use, Xplore tablets allow the four graffiti abatement technicians to instantly input the information in the field to their computers instead of having to log everything manually.”

     
    - Crime Analyst
    Santa Monica PD
    Law Enforcement
     
  • “…the unit needs to be very robust to withstand the harsh conditions where we work. Before we found Xplore’s iX104 Tablet PC, we were looking at other units on the market, but they did not meet the level of mobility and high data processing capability that is important for us.”

     
    - Systems Manager
    Warehouse and Distribution
     
  • “We… could not go past the Xplore because of its durability, toughness, tolerance to temperature extremes, ability to withstand water immersion…”

     
    - Will Ferguson
    IT Manager, Westruss Manufacturing
    Manufacturing and Distribution
     
  • “The tablets are used in extremely demanding conditions, despite the fact that the systems are primarily used inside the vehicle… Xplore is the best rugged computer we found based on its durability and dust resistant systems.”

    - Group VP
    Transportation
     
  • “[The] accuracy of data collected on the Xplore tablets is approaching 100%... We have improved the speed and the accuracy of the inspections at the same time.”

     
    - John Dobie
    Senior Supervisor, HydroOne
    Cable and Utilities
     
  • “Before we found Xplore’s rugged tablet, we tested various devices, which looked good on paper, but failed in reality… It’s the combination of robustness and power that we and our customers demand…”

     
    - Project Manager
    Military
       
  • “The iX104 proved to be the best solution for us for a number of reasons; the weight, portability, ease-of-use, ruggedness, and screen viewability.”

     
    - Master Sergeant
    Military