Download Center | Xplore Technologies

 

FAQs for Xplore Rugged Tablet PCs

Contact Xplore Customer and Technical Support

  • “The iX104… systems have improved the speed and accuracy of inspections and meter sets, enabling our field service representatives to streamline their data collection and reporting procedures.”

    - David Stair
    Field Services Manager, Huntsville Utilities
    Cable and Utilities
  • “The iX104C5 demonstrates a commitment to leveraging the latest technology to provide a product that can both build on the successes of the current generation platform as well as… meet the future needs of our customers.”

    - Lesley Jaffray
    VP Sales, Filbitron
    Channel Partner
  • “The crew leaders appreciated the fact that the iX104 is a sealed unit, enabling it to withstand a variety of unfavorable elements including dust, rain, sleet, and mud.”

     - Michael Flaherty
    Field Crew Manager, HydroChem
    Field Services
  • “We selected Xplore’s Rugged Tablet PC System based on our needs for a rugged, reliable Tablet PC that provided screens that were actually viewable in varying outdoor lighting conditions and provided ATEX safety certifications.”

     - Field Service Supervisor
    Field Services
  • “Their ruggedness and outdoor-viewability are among the Xplore tablet’s best aspects… Our field employees are now better informed and the office staff has instant feedback on work performed.”

     - Andy Koostra
    Systems Manager, Consolidated Utilities
    Field Services
  • “… the officers have the ability to run the license or identification check immediately by themselves with answers coming back in seconds versus minutes.”

     - City PD Lieutenant
    Law Enforcement
  • “The Xplore Tablet PC is completely hardened and is able to withstand extreme climates and rough handling with no moving parts, such as hinged keyboards found in laptops that can be damaged.”

     - Michael J. Kozak
    Rochester Police Dept.
    Law Enforcement
  • “Selected because of their rugged, durable construction and ease-of-use, Xplore tablets allow the four graffiti abatement technicians to instantly input the information in the field to their computers instead of having to log everything manually.”

     - Crime Analyst
    Santa Monica PD
    Law Enforcement
  • “…the unit needs to be very robust to withstand the harsh conditions where we work. Before we found Xplore’s iX104 Tablet PC, we were looking at other units on the market, but they did not meet the level of mobility and high data processing capability that is important for us.”

     - Systems Manager
    Warehouse and Distribution
  • “We… could not go past the Xplore because of its durability, toughness, tolerance to temperature extremes, ability to withstand water immersion…”

     - Will Ferguson
    IT Manager, Westruss Manufacturing
    Manufacturing and Distribution
  • “The tablets are used in extremely demanding conditions, despite the fact that the systems are primarily used inside the vehicle… Xplore is the best rugged computer we found based on its durability and dust resistant systems.”

    - Group VP
    Transportation
  • “[The] accuracy of data collected on the Xplore tablets is approaching 100%... We have improved the speed and the accuracy of the inspections at the same time.”

     - John Dobie
    Senior Supervisor, HydroOne
    Cable and Utilities
  • “Before we found Xplore’s rugged tablet, we tested various devices, which looked good on paper, but failed in reality… It’s the combination of robustness and power that we and our customers demand…”

     - Project Manager
    Military
  • “The iX104 proved to be the best solution for us for a number of reasons; the weight, portability, ease-of-use, ruggedness, and screen viewability.”

     - Master Sergeant
    Military

Click on the product name to access manuals, drivers, troubleshooting guides, and other downloadable content. If you need further help, please contact support. Help on issues related to downloading software from this site is available from Xplore's technical support line at (866) 296-8541 ext 2. Business Hours are 8:00 a.m. to 5:00 p.m. CST Monday through Friday.

Untitled Document

iX104C5

  • One Click Internet v20120528: Download

  • Wacom Touch/Pen Driver v7.0.7-5: Download

  • xGPS2 Drivers - v2.0.0.3 & 2.0.0.4: Download

  • GOBI 3000 Automated Installed: Download

    (Updated Option Gobi 3000 installer package automates driver installation process.)

(Instructional guide for the replacement of the xDock Pro lock mechanism- PDF.)

  • iX104C5 Windows XP Software Installation Order: Download

  • iX104C5 Bundled Windows XP Drivers: Download

  • iX105C5 Bundled Windows 7 Drivers: Download

     

iX104C4

  • iX104C4 Bundled Window 7 Drivers: Download

  • iX104C4 Touch Screen Update for Windows 7: Download

  • iX104C4 Vista/XP Recovery DVD: Download

    **This file requires a Dual Layer, single sided DVD, when burning ISO file to disk.**

  • iX104C4 Bundled Vista Drivers: Download

  • iX104C4 Windows 7 Recovery DVD: Download

     

iX104C3

  • iX104C3 BIOS vA0RA: Download

    **(For use only when powering the iX104C3 with our 10 cell battery pack)**

This patch will resolve charging issues when powering the newer 10 cell batteries on the older iX104C3 tablets. 

  • iX104C3 Windows XP Recovery Disks: Download

  • iX104C3 Bundled XP Drivers: Download

     

iX104C2

  • Panel Control Center v1.8.8.6: Download

  • iX104C2 BIOS version R01-A1N: Download

  • iX104C2 1394 Hot Fixes for Windows XP Tablet PC: Download

Release Title: 1394 Hot Fixes: iX104 and iX104C2 Systems, English
Release Date: 12/15/2004
Category: Windows XP or Windows Tablet PC operating systems (SP1)

1394HotFix.zip: Size: 1006 KB Estimated download time: 125 sec Format: Windows Compressed folder (zip file)

Format Description:
This Windows compressed folder contains a text file and four hot fix executables from Microsoft. The 1394 Hot Fix.txt VARCHAR file describes the four hot fix executables.

Installation Instructions:
Download the compressed Windows folder 1394HotFix.zip to the tablet. Install the four hot fixes contained in the compressed folder. Some of the hot fixes take a significant amount of time to install and the tablet may appear as though it has locked up so please be patient and wait for the install to complete. 

When a 1394 device is connected to an xStand the CD may become inaccessible. Microsoft has developed a set of hot fixes that correct this problem. These fixes are applicable to tablets running Windows XP or Windows Tablet PC. These fixes apply to all iX104 tablets and iX104C2 tablets with OS version 03-50027v1. 

  • iX104C2 - Dual Mode Toggle Update (modifies Panel Control): Download

    **Designed for the iX104C2 Dual Mode only. Not for use with iX104R,RD,T,TD,TV models.**

    The software that controls the Dual Mode Autosense function has been enhanced to allow manual control of which touch input device is active; Digitizer or Touch Panel. In addition, panel control center now has a None Function to disable the programmable keys. (Version 1.8.72) 

  • iX104C2 Dual Mode Toggle - User Manual Supplement: Download

**Designed for the iX104C2 Dual Mode only. Not for use with iX104R,RD,T,TD,TV models.**

  • iX104C2 Windows XP Recovery Disks: Download

     

iX104

  • iX104 (R,RD,T,TD,TV) User Handbook: Download

  • iX104 (R,RD,T,TD,TV) User Handbook: Download

  • Visual GPS: Download

    **For use with the first generation xGPS module only**.

**For use with the first generation xGPS module only.**

  • Windows 2000 Patch for iX104 (R,RD,T,TD,TV): Download

This file is for use with iX104 using Factory installed Windows 2000 Pro. Contains software updates and documentation. Contains software updates and documentation to update units shipped prior to Nov 1, 2003 with appropriate X-Stand and X-Dock driver support. (Not for use with the iX104C2) 

  • XP Patch file for iX104 (R,RD,T,TD,TV): Download

    This file is for use with iX104 using Factory installed Windows XP Pro or TPC. Contains software updates and documentation. Contains software updates and documentation to update units shipped prior to Nov 1, 2003 with appropriate X-Stand and X-Dock driver support. (Not for use with the iX104C2) 

     

Technical Bulletins

  • "Setting Internal Microphone as Default Device" (7.26.2011): Download

 

Warranty and Service