Xplore's Customer Care Program, xCare, is comprised of a number of value-add programs that support its channel partners' worldwide delivery of superior rugged, durable products and support services. Xplore's xCare Program elements offered in conjunction with our channel partners include:
Pre-sales consultation on optimal rugged system elements
Help desk telephone support technical call center, single point-of-contact
Warranty Depot Repair Centers (DRC)
Field Services and Sustaining Support Programs
Professional Services Deployment, Installation, Training
If you would like to give feedback on any of our products and services, or request features be added to the Xplore Technologies line of rugged tablets and accessories, visit this Feedback page.
For general and technical questions, and submitting RMAs.
User manuals, drivers, image updates, and product tutorials.
The most frequently asked questions about our products.
View Xplore's warranty and service policies.