Xplore's Customer Care Program, xCare, comprises a number of value add programs that support its channel partner's delivery of superior rugged and durable products and support services to customers worldwide. Xplore and our business partners commit to provide personal attention and support in order to ensure a positive experience for our customers.

Our partners have been trained and certified on Xplore's suite of rugged mobile computing systems. National, regional and local business partners have direct access to Xplore's engineering, technical support, marketing and operations divisions. This has proven to be a direct and honest approach to supporting pilot installs, as well as full-scale fleet level deployments.

Xplore's xCare Program elements offered in conjunction with our channel partners include:

• Pre-Sales Consultation on optimal rugged system elements
• Helpdesk Telephone Support - Technical call center - single point of contact
• Warranty Depot Repair Centers (DRC)
• Website Support - download center, customer/member section
• Field Services and Sustaining Support Programs
• Professional Services - Deployment, Installation, Training

Call Toll-Free: 1.888.44.XPLORE (9.7567) Email: customersupport@xploretech.com

• iX104
• Ramline / GeneSys Family Support
• Firmware Updates
• Wireless & Misc Drivers

Contact Support